Our innovative programs provide our teachers with specifically developed resources so they can focus on teaching. Our curated courses offer fast-tracking, flexibility and ongoing support. Binnacle Training is there for you every step of the way.
Course Overview & Outline
This 3-Unit Short Course provides students with an opportunity to participate in two practical projects where they will develop skills in communication and social and cultural awareness.
This is a wonderful course for preparing senior students for customer service related employment.
*These units of competency form part of Binnacle Training’s Dual Qualification: BSB30120 Certificate III in Business + SIT20122 Certificate II in Tourism.
A Language, Literacy and Numeracy (LLN) Screening process is undertaken at the time of initial enrolment (or earlier) to ensure students have the capacity to effectively engage with the content and to identify support measures as required.
2025 Short Course Snapshots Teacher Human Resource Requirements School Physical Resource Requirements
Delivery Format | Timetable Requirements | Units of Competency | Suitable Year Level(s) | Study Mode | QCE Outcome |
1-Term Format | 1-Timetabled Line | 3 Units | Year 10 (or Year 11 or 12) | Combination of classroom and self-directed online learning | Maximum 1 QCE Credits *3-Units of Competency towards SIT20122 Certificate II in Tourism |